Quality management

Criteria to consider include:

• evaluate several certification bodies
• take into consideration that the cheapest might demonstrate to be the most costly if its auditing is below standard, or if its certificate is not recognized
• ascertain whether the certification body has auditors with experience in your business sector

ISO/IEC 27001 is essential for all types of organisations such as commercial enterprises, government agencies, NGOs. It specifies the requirements for:

• establishing
• implementing
• operating
• monitoring
• reviewing
• maintaining
• improving

a documented Information Security Management System within the context of the organisation's overall business risks. It specifies requirements for the implementation of security controls tailored to the needs of individual organisations.

Since 1987, ISO 9001 has become an international reference for quality management requirements in business-to-business dealings.

ISO 9001 is known as "generic management system standards".

The consultancy process consists of several standard stages. The duration allocated to each stage varies depending on the business profile and the complexity of the management system being analysed.

Advantages of the quality management system certification

• meeting the customer and business partners needs and the legal requirements
• increasing the credibility and assurance in the quality of products / services
• increasing the customer satisfaction
• a better understanding of the organisation procedures, engaging a strong management commitment, a clear designation of the responsibilities and authorities, improved internal and external communication, a more efficient allocation of the resources and the decrease of the non-conformity costs
• positioning a frame for the continuous improvement